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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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iris ovando

May 20, 2025

5  out of  5
rating by iris ovando
"Spoke with representative Bryan Lopez, he provided my boyfriend and I with great customer service! He addressed every detail included in our policy, answered all questions, and provided off -tailored recommendations. I am glad he was able to help us and would definitely recommend him as well as the agency, State Farm! Thank you."
We responded:
"Hey, Iris! Thanks so much for letting us know that Bryan took the time to go through your policy details thoroughly and answered all your questions. We know insurance can feel complicated, so having someone who breaks it down clearly makes a difference. It's rewarding to know he could offer recommendations that fit your needs and help both you and your boyfriend feel confident in your coverage. Hearing that you would recommend Bryan and our agency means a lot. We appreciate you choosing us to be your good neighbor!"
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Tyler Whealton

May 15, 2025

5  out of  5
rating by Tyler Whealton
"It was amazing talking to Paul on the phone! He was extremely helpful and was able to give me everything laid out and explained so easily! It’s great to talk to friendly people on the phone like him, who take their time to walk you through everything without feeling unsure about getting insurance! I was able to get the right information and make a good coverage decision. 11/10 for going above and beyond!!!"
We responded:
"Thank you, Tyler, for sharing your experience! I'm glad to hear that Paul was able to assist you so effectively and make the process smooth and clear. It's wonderful to know that you felt confident in making your coverage decision. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Idelio Lozano

May 15, 2025

5  out of  5
rating by Idelio Lozano
"I had a great experience working with Nadia. She was professional, friendly, and made the process of getting insurance quotes smooth and stress-free. She took the time to answer all my questions and made sure I understood everything. Highly recommend her if you're looking for excellent service"
We responded:
"Thank you, Idelio, for sharing your experience! I'm glad to hear that Nadia provided you with professional and friendly service, making the process smooth and stress-free. It's wonderful to know she took the time to answer your questions thoroughly. We appreciate your recommendation and are here for any future insurance needs you may have!"
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T Blain

May 15, 2025

5  out of  5
rating by T Blain
"I recently had the pleasure of working with Nadia Dossett at State Farm and I couldn't be happier with the experience! I told her I was extremely frugal. She took the time to understand my needs and helped me find the perfect policy that was affordable for me. Nadia is professional, knowledgeable, and genuinely cares about her clients. I highly recommend reaching out to her for your insurance needs!"
We responded:
"Thank you, T Blain, for sharing your experience! I'm glad to hear that Nadia was able to assist you in finding an affordable policy that met your needs. Her professionalism and dedication are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime."
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Yadier Martinez

April 18, 2025

5  out of  5
rating by Yadier Martinez
"I'm not a review type of person but I had to take my time and do a review for this company. Super helpful I'm point on everything and thanks to nadia that help me she let me know that my previous Insurance dropped me and they didn't even notify me I thank you a lot for letting me know priceless their customer service"
We responded:
"Thank you, Yadier, for taking the time to share your experience! I'm happy to hear that Nadia was able to assist you and provide the information you needed. It's wonderful to know that our team's dedication to customer service made a difference for you. If you have any more questions or need any other assistance, feel free to reach out!"
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Evin Davis

April 1, 2025

5  out of  5
rating by Evin Davis
"With quality customer service rare these days, it was a breath of fresh air to be assisted by Nadia Dossett at this location! She made everything quick, easy and efficient and it was very clear what everything entailed. She went out of her way to ensure I understood what was going on with clear detail. I greatly appreciated this because oftentimes people want to earn your business with nothing to back it up. She earned my trust and I felt safe during the entire process! Highly recommended please ask for Nadia!!"
We responded:
"Thank you, Evin, for sharing your experience! I'm happy to hear that Nadia provided you with such exceptional service. Her dedication to making the process clear and efficient is truly valued. We appreciate your recommendation and are here for any further assistance you may need!"
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Victor Paz

March 18, 2025

5  out of  5
rating by Victor Paz
"Muy satisfecho de trabajar con la agente Nadia muy profesional y dedicada"
We responded:
"¡Gracias, Victor! Estoy muy contento de saber que estás satisfecho con el servicio de Nadia. Su profesionalismo y dedicación son realmente valiosos para nuestro equipo. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Edward Lindsay

February 27, 2025

5  out of  5
rating by Edward Lindsay
"Insurance agent Bianca was extremely satisfying with her magnificent customer service & very quick & efficient time management with assisting me with my add on to my insurance plan! Needs a raise for her efforts to serve outstanding customer service!!!"
We responded:
"Thank you, Edward, for sharing your experience! I'm delighted to know that Bianca provided you with such exceptional service and efficient assistance. Your feedback is greatly appreciated, and I'll be sure to pass along your kind words to her. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Lesa Fitchue

February 25, 2025

5  out of  5
rating by Lesa Fitchue
"Laura Morton take care me!"
We responded:
"Thank you, Lesa, for your wonderful review! I'm delighted to know that Laura took great care of you. Our team is always here to assist with any of your insurance needs. Feel free to reach out anytime!"
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Logan McClure

February 12, 2025

5  out of  5
rating by Logan McClure
"Jake Gray and his Staff are awesome. Very professional and knowledgably. I highly recommend Jake Gray State Farm!"
We responded:
"Thank you, Logan! I'm happy to know you found our team professional and knowledgeable. Your recommendation means a lot to us. If you ever need assistance or have questions, we're here to help!"
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Peggy Horn

February 11, 2025

5  out of  5
rating by Peggy Horn
"Jacob was very helpful and courteous and helped me save money on my insurance.I highly recommend him"
We responded:
"Thank you, Peggy, for your wonderful feedback! I'm glad Jacob was able to assist you and help save on your insurance. We appreciate your recommendation and are here for any future needs or questions you might have."
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William Wilkes

October 29, 2024

5  out of  5
rating by William Wilkes
"Great and friendly service."
We responded:
"William, thank you for your kind words! I'm happy you found our service friendly and great. We appreciate your support and look forward to assisting you with any future needs. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Susan Henke

October 22, 2024

5  out of  5
rating by Susan Henke
"The customer service with Jake Gray State Farm is awesome. I would like to commend both Chelsey and Stacy for their professional and friendly attitude and helpfulness during during my recent claim. I was stressed and both took the time to help calm me and process my request as soon as possible. Both these ladies are a credit to your agency. Thank you, Jinney Byrne"
We responded:
"Susan, thank you for your wonderful review! I'm glad to hear that Chelsey and Stacy were able to assist you during your recent claim. Their professional and friendly attitude is something we truly value in our team. It's great to know they helped ease your stress and processed your request promptly. We appreciate your kind words and are here for any future needs you may have. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Tricia Johnston

October 22, 2024

5  out of  5
rating by Tricia Johnston
"Goes beyond five stars. I randomly picked this office to get some help on homeowners' insurance for our new home. We have been with progressive for 16 years. How wonderful it to speak to Mr. Gray. And it was a pleasure to work with Ms. Chelsea Lewis on answering all the questions we had. We now have our car insurance with them as well. You owe it to your home & car and family to check them out."
We responded:
"Thank you, Tricia, for your wonderful review! I'm glad you had a positive experience with our office. It was a pleasure speaking with you, and I'm happy to hear that Chelsea was able to answer all your questions. We're grateful that you chose to switch your car insurance to us as well. If you need any further assistance with your home or car insurance, please don't hesitate to reach out. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Debbie Brett

October 3, 2024

5  out of  5
rating by Debbie Brett
"I needed a renter's policy and spoke to Chelsea Lewis from this office and she was beyond helpful and friendly. Wish more people were like her when you call and need questions answered. Chelsea again thank you for all your help!"
We responded:
"Debbie, thank you for your wonderful review! I'm happy to hear that Chelsea was able to assist you with your renter's policy and provide the friendly and helpful service you needed. We appreciate your kind words and are grateful to have Chelsea on our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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drake thomas

October 2, 2024

5  out of  5
rating by drake thomas
"CSR Chelsea is always helpful and very knowledgeable Jake’s office rocks"
We responded:
"Hi Drake, Chelsea is indeed a valuable part of our team, and I'm happy to know she has been helpful and knowledgeable for you. Our office strives to provide the best service possible, and your feedback means a lot. If you ever need anything else, we're here for you! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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vikki l

October 2, 2024

5  out of  5
rating by vikki l
"Great office!! Ask for Chelsea L she's amazing!!!"
We responded:
"Thank you, Vikki! We're glad you had a great experience at our office. Chelsea is indeed amazing, and we're grateful to have her on our team. If you need any further assistance, we're here to help. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Melissa Coburn

May 21, 2024

5  out of  5
rating by Melissa Coburn
"Jake was absolutely amazing! Customer service and efficiency was 10/10! And I got a great deal to insure our new cars!"
We responded:
"Melissa, I'm thrilled you had an amazing experience with us! I'm glad you found our customer service and efficiency top-notch, and I'm pleased we could provide you with a great deal on insuring your new cars. Thank you for choosing our office for your insurance needs! Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Adam Bryan

April 21, 2024

5  out of  5
rating by Adam Bryan
"Jacobs office takes care of all his clients the best in the area!!"
We responded:
"Adam, we are always happy to receive stellar reviews like this highlighting our team! We are always striving to ensure that we are creating an experience of a lifetime, so we are happy to hear that we delivered! Thank you so much for taking your time to leave us feedback & we are very excited to welcome you back soon! - Jake Gray - State Farm Insurance Agent | Valrico, FL"
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Mary Beth Gray

April 20, 2024

5  out of  5
rating by Mary Beth Gray
"Jacob and his team give personal and professional service! He saved us money on our car insurance and calls us with any updates to our account. He is a fantastic agent! I would highly recommend him to anyone!"
We responded:
"Mary Beth, your review means a lot to me. Providing personal and professional service is what I strive for with every client. I'm glad I could help you save money on your car insurance and keep you informed with any account updates. Your recommendation is greatly appreciated, and I'm thankful for your trust in me as your agent. If you ever need further assistance or have any questions, please don't hesitate to reach out. I'm here to support you however I can. - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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Jeremy Gray

April 20, 2024

5  out of  5
rating by Jeremy Gray
"Jacob and Bianca have been my agents for years. Couldn’t ask for a better team!"
We responded:
"Jeremy, thank you for sharing your experience with Jacob and Bianca! Our office loves being your good neighbor. - Jake Gray - State Farm Insurance Agent"
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bryce dees

April 19, 2024

5  out of  5
rating by bryce dees
"The REAL Jake from State Farm!! I’ve personally known him for years and he treats me and all his clients with the best care. Always going above and beyond to help people. Outstanding agent to work with!"
We responded:
"Thank you, Bryce, for the amazing review! Our team works hard to provide a great insurance experience in Valrico and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! - Jake Gray - State Farm Insurance Agent"
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Trevor Reddell

April 19, 2024

5  out of  5
rating by Trevor Reddell
"Very knowledgeable resource absolute hustler in responsiveness 10/10"
We responded:
"Trevor, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Valrico, FL. - Jake Gray - State Farm Insurance Agent"
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Daniel Travelstead

April 19, 2024

5  out of  5
rating by Daniel Travelstead
"Was looking for new home insurance and Jake gave me an incredible bundle deal on both home and auto that was a combined much lower rate than Progressive who I was with previously. He made everything extremely simple in switching over and always picks up the phone or emails back far quicker than any other insurance agent I’ve ever had. Couldn’t recommend him more!"
We responded:
"It was a pleasure working with you, Daniel. I'm glad I could provide you with an excellent bundle deal for your home and auto insurance needs, especially at a lower rate than your previous provider. Your recommendation means a lot to me, and I appreciate your trust in my services. If you ever have more questions or need assistance, feel free to reach out. We're here to help! - Jake Gray - State Farm Insurance Agent, Valrico, FL"
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nicholas lakso

April 18, 2024

5  out of  5
rating by nicholas lakso
"Jake just might be the best State Farm agent you could ever ask for. This guy doesn't just care about your car or home insurance, he cares about your family and making sure you have everything in line in order to protect them. Highly recommend stopping by or giving them a call for a quote."
We responded:
"Hi Nicholas, thank you for your kind words. Our office always goes above and beyond and we're happy to ensure not just your insurance needs are met, but also that your family is protected. Recommendations like yours are invaluable, and I'm sure your agent would be delighted to hear your positive feedback. If there's anything else you need or if you have any questions, feel free to reach out. - Jake Gray - State Farm Insurance Agent"